Terms

 

 

 

 

 

TERMS OF THE COMPANY

 

 

- The company is not subject to VAT, the prices shown are NET. The travel package is made for the area within a radius of 30 km around Grasse, please contact us for longer distances.

 - Spare parts and other materials defaulters are not included in the rates quoted and may be an estimate. This will be deducted from the invoice after the repair.

 - The installations of operating systems such as MiICROSOFT or other licensed software are only achievable with the original CDs or other materials provided.

 - Except in exceptional circumstances, HECTECH shall make no material removal. If parts are awaiting approval, the customer will keep his equipment with him until after the surgery.

  - To overcome the inconvenience for those who so request, can HECTECH to freely available a laptop for any downtime of their equipment (subject to availability). The data it will be systematically erased and will be returned to its original state on its return, in order to guarantee the confidentiality of the previous users' privacy.

  - An intervention begun during a hotline (the customer has provided equipment to the workshop-vehicle parked) and requires an order of spare parts will be billed at the original even if it is completed on site.

  - Interventions are generally less than 24 hours after contact, except in exceptional cases.

  - An intervention on which a defective repair can be made (parts not found, fitting too damaged ... etc.) will not be charged, however the package travel will be required.

  - The travel packages are not applied to education and training of 2H and more.

  - Lessons are generally effected at the customer's home with its equipment, for better learning. However, it is possible to conduct such training in the vehicle with the equipment of the company or with the customer'one, according to his preference.

 

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© 2011 HecTecH
© 2011 HecTecH
INFOS DU SITE: A partir du 1er février 2010, HECTECH pourra intervenir sur vos installations électriques en panne ainsi que sur vos appareils défectueux. Un aménagement spécifique dans le fourgon est en cours
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© 2011 HecTecH